At Kings Trail, we are committed to ensuring that your order reaches you safely and securely. Every order is carefully checked, packed, and prepared before being handed over to our delivery partner.

Order Processing

Once your order has been successfully placed, our team will begin processing it. Orders are carefully prepared to ensure that your products arrive in excellent condition.

Once your order has been dispatched, you will be notified with the relevant delivery information, where applicable.

Delivery

We currently provide delivery services within Kuwait. Delivery times may vary depending on your location, order volume, and courier availability.

Our team will make every effort to deliver your order within the expected timeframe. However, unexpected circumstances such as public holidays, weather conditions, courier delays, or other unforeseen events may occasionally affect delivery times.

Shipping Charges

Shipping charges, if applicable, will be communicated or displayed at the time of placing your order. Any applicable delivery charges may vary depending on the delivery location and order.

Delivery Address

Please ensure that your delivery information is complete and accurate when placing your order. This includes your name, phone number, building number, street, area, and any other information required to locate your delivery address.

Kings Trail cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you need to update your delivery information after placing an order, please contact us as soon as possible. Changes may not be possible once the order has already been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will work with you and our delivery partner to locate your order and provide an appropriate solution.

Damaged Orders

We take great care when packing every order. However, if your package arrives damaged, please contact us as soon as possible and provide your order details along with photographs of the damaged package and product. Our team will review the matter and assist you accordingly.

Contact Us

If you have any questions regarding your order or delivery, please contact Kings Trail:

Email: info@kingstrail.com
Phone: +965 51369197

Address:
Souq Sabah, Street #29, Plot #8,
First Floor, Office #13,
Fahaheel, Kuwait

Kings Trail
Wear Confidence. Embrace Authenticity. Wear the Legacy.